What is
Catalogue
1.
Simple Drag Drop Control Panel, available on PC, Tablet and Phone
2.
Configure thousands of items comfortably on one screen
3.
Menus, categories and items
4.
Item Options
- Options (e.g. Size)
- Variants (e.g. Small, Medium or Large)
- Extras (e.g. Add a sauce for 10p)
- Complimentary Items (linked to other categories)
5.
Rules Engine
- Define the availability of products and options in combination with other items and options
- Provides e.g. Meal Deal bundling options, Dominos Pizza configuration
6.
Availability schedule
7.
Multiple Images
- Slide shows
- Different sizes for different locations (e.g. square thumbnail on menu and large wider image on item click)
8.
Sold by
- Quantity
- Weight
- Area
- Length
- Time
- Volume
9.
Availability
- Weekly schedule
- With Exceptions
- Notice periods and preparation times
10.
Stock Management
- Simple per item/option counter with auto stock out
- Manual stock out
- Visibility control (Hide/Show)
Payments
1.
Stripe Connect
- Connect to Stripe simply from within Tillex via connection wizard
- Revenue distribution at transaction completion
- Cash and Card machine options for telephone and on site orders
2.
VAT
- Configurable Bands
- Bands associated with catalogue with inheritance capability
- VAT Inclusive/Exclusive pricing
3.
Donations
- Paying Forward
- Variable Basis
- Fixed
- Order Percentage
- Round Up
4.
Different modes for different scenarios (e.g. deposits, bookings where final price not known until end)
- Instant (cash taken at order)
- Reauthorize (Card stored and pre-authorized. Reauthorized on order value change and captured when complete – a la petrol station pumps)
- Intent to Pay (card stored, amount captured at completion)
Services
(Abstraction for how the product is delivered to the customer)
1.
Menu affined
- Separate takeaway menu
- Mandatory bookings for in-house restaurant but anyone can use the bar at any time
2.
On site collection
3.
Local delivery with bands based on crow flies distance, driving distance, or postcode (whole or partial)
4.
Courier
5.
On premise (table service)
6.
Booking – integrates with booking feature
7.
Queues
8.
Charges
- Gratuities
- Service Charge
- Handling Charge
- Packing Charge
- Fixed
- Based on item number
- Based on weight
e) Parking charge (for collection then delivery companies)
9.
Flexible Pricing
- Fixed amount
- Variable amount
- Distance
- Weight
- Number of items
- Order Percentage
10.
Sold as products
- Boat hire
- Snooker table hire
- Room/venue hire
- Combined with product menus (e.g. buy a picnic with your boat hire, reserve your interval drinks at an event etc).
Locations
1.
Multiple Locations
- Points of collection
- Local delivery start points
- Opening Times and exceptions
Track and Trace
Full functionality
PC or tablet or phone
1.
Multiple Locations
2.
Manually add telephone and walk in orders
3.
Update contents/pricing
4.
Comprehensive order processing screen – instant update on new orders
5.
Order editing
6.
Receipt Printing
7.
Tab monitoring and closure
8.
Time updating
9.
Five stage process
- Accept/Reject, Prepare, Ready for collection, collected, delivered, cancel and refund
- Optional customer notification by SMS at each stage with configurable message
Reporting
1.
Financials – gross revenue by time, VAT
2.
Operational – stock requirement, packing list
Ordering application
1.
Progressive Web App (PWA) – web based but behaves like a native phone/tablet application
2.
Mandatory sign up – name, phone, email and password
3.
Mobile optimised experience
4.
Fast buying experience (from item selection to purchase)
- Customer record is one minute and 45 seconds to spend £215 on groceries
5.
Market inspired
6.
Order History
- Payment reauthorization
- Order cancel pre accept
- Receipt printing
7.
Account management
- Stored cards
- Addresses
- Personal details
- Mailing options
- Password management
8.
Rapid checkout
- Stored cards and addresses
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Ridge House Annexe
16 Main Ridge West
Boston, Lincolnshire
PE21 6QQ
